![]() For instructions, see the Editing the Database Connection Using Jamf Pro Server Tools Knowledge Base article. Please contact your CSM or if you have any additional questions. Configure the database connection settings using Jamf Pro Server Tools GUI or CLI. By March 1, learners will be unable to access Student Domains via Internet Explorer and will need to switch to a supported browser. Starting February 1, 2022, you and your students will begin seeing an in-app message alerting you to the change. What happens if I don’t switch to a supported browser? When a macOS update or upgrade is performed, often times Jamf Pro will not recognize the update until up to 24 hours later. By removing support, we will be able to release new features faster and with more reliability. I'll have to remove scope for the books and see what happens. Skilljar strives to create great products for our customers and supporting legacy browsers limits our ability to do so. We have a handful of books that are tied to the building. Additionally, Internet Explorer does not receive security updates from Microsoft, making it an unsafe browser to use. Since Edge's release, Internet Explorer is no longer actively maintained by Microsoft and does not support many of the advanced web features necessary to build products that meet our customers' needs. In 2015, Microsoft replaced Internet Explorer with Microsoft Edge, a modern replacement for their legacy browser. Why is Skilljar retiring support of Internet Explorer? ![]() If you or your students access Student Domains via Internet Explorer, you will need to begin using one of our supported browsers. If you or your students are currently using Internet Explorer (IE) to log into Student Domains, please switch to a supported browser. It was after re-adding my User-account and testing Self Service on macOS, that I found that Self Service stopped working again as soon as I added the Books back in.Īll is working fine now, with the exception of having no Books in Self Service.Effective Febru, Skilljar will no longer support Internet Explorer or Internet Explorer Mode in Microsoft Edge on Student Domains. (iOS works fine!)Īlso, when I deleted my User record from the JSS, it got deleted from all the scoped Books too. If you cannot log in to Jamf Pro, the Jamf Pro. Log in with the credentials that you used to set up the plug-in instance. If the connection fails, the address of Jamf Pro may be invalid. 0 Kudos Reply macbrun New Contributor III Options Posted on 11-22-2019 08:30 AM Started getting this today, but only with one particular Configuration Profile. Troubleshooting Connection Issues Open a web browser and attempt to connect to Jamf Pro. As soon as I scoped a (or multiple) Book(s) to my MacBook again, Self Service stops working straight away! The bug seems to be in the (In-house) Books on macOS, I think. Reply DBrowning Valued Contributor II Options Posted on 11-22-2019 07:58 AM Ever since moving to the cloud, we get this pretty often. When un-assigning my name from the Computer-record in the JSS, my Self Service started working on macOS. Hi folks, Since I updated my MacBook Air to 11.5.2, I get an error message in Self Service. On my iPad Self Service works fine for Profiles, Books and Apps. This caused the Self Service on macOS to show the 'cannot connect to server'-message as above. I had multiple iBooks (In-house) scoped to me as a USER to accommodate both iPads and my MacBook Pro. Sometimes the alternative authentication software like XCreds/ Jamf Connect/ NoLoAD will fail for unknown reasons or due to some change to the OS after a major. I was able to determine that in our environment it came down to BOOKS!!! Clear the Enable Intune Integration for macOS check box. On the macOS Intune Integration tab, select Edit. In the Jamf Pro console, go to Global Management > Conditional Access. Use the following steps to remove the connection from within the Jamf Pro console. ![]() ![]() Just ran into the same snag after upgrading to jamfPRO. Deprovision Jamf Pro from within the Jamf Pro console.
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